Cetelem Sucks Customer Reviews and Feedback

From Everything.Sucks

Cetelem or BNP Personal Finance is a French company specializing in consumer credit, online credit and credit cards. Cetelem is the commercial brand of financing of BNP Paribas, which is a wholly owned subsidiary of BNP Paribas, and specializes in retail financing in Europe. It is established in thirty countries, has 27 million customers and has its central office located in Paris.

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Gestor de recobros (Former Employee) says

"No valoran tu calidad de trabajo, ni tu currículum (experiencia banca ni estudios) Si no pagan los morosos a los que llamas (cantidad semanal exigida) te despiden. Sólo quieren ganancias para la empresa, ni siquiera te aseguran un sueldo fijo y a parte incentivos por expediente cobrado, SI NO COBRAN FUERA"

Digital Project Manager (Former Employee) says

"Mi experiencia en Cetelem fue pésima básicamente por la falta de comunicación que había entre managers y empleados, lo cual generaba una competitividad, se repetían tareas y la gestión diaria era pésima."

Operadora de cobrança (Former Employee) says

"O sistema automaticamente nos trazia os dados dos clientes que estavam com pendências, entravamos em contatos com os clientes para agendar o pagamento das contas em aberto, alimentávamos o sistema com essas informações e no dia agendado entravamos em contato com o mesmo para confirmar o pagamento pedindo o comprovante do mesmo ."

Técnico cadena de impagados (Former Employee) says

"se trabaja bajo mucha presion aunque hay buen ambiente de trabajo, seguro medico privado gratuito, se cobra puntualmente, Cons: mucha presion"

Analista De Créditos (Former Employee) says

"Fue muy buena experiencia como primer trabajo, en poco tiempo aprendí a desempeñar las tareas a organizarme y amoldarme a la manera de trabajo de mis compañeros. Cons: ninguno"

Gerente de Planejamento Financeiro (Former Employee) says

"Não haviam dias típicos de trabalho. Nossa atividade era sempre muito dinâmica, mas tendo algumas rotinas mensais, estas sempre nos traziam alguma novidade ou sempre tínhamos alguma nova demanda da matriz para atender. E claro que, tudo isso tem o seu lado bom, porque não havia monotonia e estávamos sempre aprendendo; aprendendo inclusive a reprogramar os trabalhos e as agendas para atender as novas demandas. Por outro lado, eram poucas as vezes que conseguíamos nos programar com antecedência e realmente cumprir nosso cronograma, dadas as oscilações de decisões. Cons: Grande número de retrabalhos."

Chargée de Clientèle (Former Employee) says

"Je gérais les appels entrants au sein du service après-vente du crédit à la consommation."

Assistente Comercial (Former Employee) says

"mercadinho de bairro muito bom para começar, porem não a opções de crescimento nem de aprendizagem. Cons: não sai da rotina"

Téléconseillère (Former Employee) says

"Une entreprise dans laquelle la pression commerciale se fait ressentir mais dans laquelle l'employé se sent reconnu pour son travail. Cons: Éthique peu importante"

Beca departamento financiero (Former Employee) says

"La empresa es internacional, sólida y con perspectiva. Había un buen ambiente entre los compañeros."

Coordenador de Risco Operacional (Current Employee) says

"Empresa agradável de trabalhar em que se aprende a lidar com prazos e exigências constantes da Matriz."

Analista de cobrança (Former Employee) says

"Empresa de grande porte nível multinacional .Oótimas remuneração e benefícios. Cons: poca possibilidade de crescimento interno"

GESTORA DE PUNTO DE VENTA BANCO (Former Employee) says

"Me gustó aprender algo nuevo, mi jefe se portó muy bien conmigo, mis compañeros/as me aceptaron muy bien, me sentí muy cómoda en ese ambiente de trabajo. La parte más difícil era la de vender algunas financiaciones por los tiempos que corren pero lo que más me gustó fue que conseguí llegar y superar mis objetivos."

Atención al cliente (Former Employee) says

"Estuve como becaria durante 9 meses,el compañerismo era genial y se trabajaba muy agusto. Cons: Sueldo"

Attachée commerciale (Former Employee) says

"Travail en agence"

Attaché commercial (Former Employee) says

"petite entreprise sympathique Cons: salaires faibles à l epoque"

Telephone support sales and service (Former Employee) says

"It´s a good place to work because the staff is very friendly. every days there were a lot of people, so we had to work a lot. but I liked so much work there"

Service client CETELEM (Former Employee) says

"Le management est fort, les équipes motivées et soudées cependant il y'a une certaine pression. Cons: Métier peu attractif"

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